Crafted with love, to be treasured for a lifetime.Hallmarked · Certified · Made in India
Aries Jewels
Place an Order
QUESTIONS, ANSWERED

Frequently Asked Questions

Everything you may wish to know about our jewellery, before you choose it.

About lab grown diamonds

Are lab grown diamonds real diamonds?

Yes. A lab grown diamond is carbon crystallised in the same diamond structure as a mined one. It has the same chemical composition, hardness and brilliance. The only difference is where it was created: in a controlled laboratory instead of deep within the earth.

Will it look different from a natural diamond?

No. To the eye, and even under a jeweller's loupe, the two look identical. Specialised laboratory equipment is needed to tell them apart, which is why every Aries Jewels diamond comes with its own certificate.

Are your diamonds certified?

Yes. Our diamonds are certified lab grown diamonds, graded on the 4Cs: cut, colour, clarity and carat. The certificate details are shared with your jewellery.

Why do they cost less than natural diamonds?

Growing a diamond in a laboratory does not need mining, which makes it far more efficient. That saving reaches you, so you can choose a larger or finer stone for the same budget.

Will it last as long as a natural diamond?

Absolutely. It scores the same 10 on the Mohs hardness scale, so it resists scratches and everyday wear and can be worn for a lifetime.

Pricing and quality

How do you price your jewellery?

Honestly. Every product shows a clear breakup of gold, diamond and making charges, so you can see exactly what you are paying for. Right product, right price.

Is your gold hallmarked?

Yes. Our jewellery carries BIS hallmarking, which certifies the purity of the gold used.

Which gold purities do you offer?

We make jewellery in the popular purities, with 18 karat and 14 karat being the most common. The purity is shown on every product page.

Custom orders

Can I get a product designed just for me?

Yes. Share your idea, a picture or even a rough sketch, and our design team will turn it into a finished design for your approval before anything is made.

How long does a custom product take?

It depends on the design. After you approve it, we confirm the delivery time before starting, so there are no surprises.

Can I change a design I see on the website?

Of course. Metal colour, size, stone and many other details can be adjusted. Message us and we will guide you.

Exchange and buyback

Can I exchange my Aries Jewels product later?

Yes. We offer a lifetime exchange on jewellery bought from us, so you can upgrade to a new design whenever you like.

Do you buy back jewellery?

Yes. Our buyback promise lets you sell your Aries Jewels product back to us. The value is worked out transparently on the day, based on the gold rate and the condition of the product.

What do I need to bring?

Your invoice and your diamond certificate. The full process is explained on our Exchange & Buyback page, and our team will guide you.

Orders, delivery and care

How do I place an order?

Add your choices to the cart and place your order on the website, or message us on WhatsApp and we will help you place it.

Can I track my order?

Yes. Use the Track your order link in the footer with your order details to see where your jewellery is.

Do you offer a return or refund?

Our Return and Refund Policy explains the full details, including what qualifies. You can read it from the footer of any page.

How do I find my ring size?

Our Size guide in the footer helps you measure at home. If you are unsure, message us and we will help you choose.

How should I care for my jewellery?

Keep it away from perfumes and harsh chemicals, store it separately in a soft pouch, and clean it gently with warm water. Our Care guide has more tips.

Still have a question?

We are happy to help, in person, on call or on WhatsApp.

Chat on WhatsAppCall +91 7420928969